.support-main{max-width:1040px;margin:0 auto;padding:0 24px 88px}.skip-link{position:absolute;left:16px;top:-60px;z-index:200;background:var(--surface-1);color:var(--ink);border:1px solid var(--ink-8);border-radius:9999px;padding:10px 18px;font-size:14px;font-weight:600;transition:top .15s ease}.skip-link:focus{top:12px}:where(a,button,input,select,textarea):focus-visible{outline:2px solid var(--brand);outline-offset:2px}.support-screen{display:none}.support-screen.active{display:block}.support-hero{display:flex;flex-direction:column;align-items:center;gap:16px;text-align:center;padding:56px 0 12px}.support-hero h1{font-size:clamp(32px,5vw,48px);font-weight:700;letter-spacing:-.025em;line-height:1.05}.support-hero .lede{font-size:17px;color:var(--ink-60);max-width:54ch;line-height:1.5}.support-search-wrap{position:relative;width:100%;max-width:640px;margin-top:4px;text-align:left}.support-search{display:flex;align-items:center;gap:12px;height:56px;padding:0 18px;background:var(--surface-1);border:1px solid var(--ink-8);border-radius:16px;box-shadow:var(--shadow-card)}.support-search:focus-within{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-glow-soft)}.support-search svg{flex:none;color:var(--ink-50)}.support-search input{flex:1;min-width:0;border:none;background:none;outline:none;font:inherit;font-size:16px;color:var(--ink-88)}.support-search input::placeholder{color:var(--ink-30)}.support-results{position:absolute;left:0;right:0;top:64px;z-index:20;padding:8px;background:var(--surface-1);border:1px solid var(--ink-8);border-radius:16px;box-shadow:var(--shadow-floating);display:none}.support-results.open{display:block}.result-row{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;text-align:left;background:none;border:none;cursor:pointer;font:inherit;padding:12px 14px;border-radius:12px;color:var(--ink-88);transition:background .12s ease}.result-row:hover{background:var(--surface-2)}.result-row .r-cat{flex:none;font-family:var(--font-mono);font-size:11px;letter-spacing:.03em;color:var(--ink-30)}.result-empty{padding:14px;font-size:14px;color:var(--ink-50)}.result-empty b{color:var(--ink-88);font-weight:600}.ask-card{display:flex;align-items:center;gap:18px;width:100%;max-width:640px;margin-top:14px;padding:18px 22px;background:var(--brand-subtle);border-radius:20px;text-align:left}.ask-card .ask-grow{flex:1;min-width:0}.ask-card .ask-title{font-size:16px;font-weight:700;color:var(--ink)}.ask-card .ask-desc{font-size:13px;color:var(--ink-60);margin-top:2px}.support-human{margin-top:14px;font-size:14px;color:var(--ink-50)}.support-human a{color:var(--brand);font-weight:500}.support-section{margin-top:48px}.support-section-label{font-family:var(--font-mono);font-size:13px;font-weight:600;letter-spacing:.05em;color:var(--brand);margin-bottom:16px}.cat-grid{display:grid;grid-template-columns:1fr;gap:14px}.cat-card{display:block;text-align:left;padding:22px;background:var(--surface-1);border:1px solid var(--ink-8);border-radius:20px;box-shadow:var(--shadow-card);cursor:pointer;transition:transform .15s ease,border-color .15s ease}.cat-card:hover{transform:translateY(-2px);border-color:var(--ink-12)}.cat-card .cat-title{display:block;font-size:17px;font-weight:700;color:var(--ink)}.cat-card .cat-desc{display:block;font-size:14px;color:var(--ink-50);line-height:1.45;margin-top:6px}.cat-card .cat-count{display:block;font-family:var(--font-mono);font-size:12px;color:var(--ink-30);margin-top:12px}.row-list{background:var(--surface-1);border:1px solid var(--ink-8);border-radius:20px;box-shadow:var(--shadow-card);padding:8px;display:flex;flex-direction:column;gap:4px}.list-row{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;text-align:left;background:none;border:none;cursor:pointer;font:inherit;font-size:15px;color:var(--ink-88);padding:14px 16px;border-radius:12px;transition:background .12s ease}.list-row:hover{background:var(--surface-2)}.list-row svg{flex:none;color:var(--ink-30)}.support-cta{margin-top:56px;text-align:center;display:flex;flex-direction:column;align-items:center;gap:10px}.support-cta .cta-q{font-size:15px;color:var(--ink-60)}.support-cta .cta-mail{font-family:var(--font-mono);font-size:12px;color:var(--ink-30)}.status-row{display:inline-flex;align-items:center;gap:8px;margin-top:8px;font-size:13px;color:var(--ink-60)}.status-dot{width:8px;height:8px;border-radius:9999px;background:var(--success)}.status-row a{color:var(--brand)}.support-article{display:grid;grid-template-columns:1fr;gap:32px;padding-top:24px}.article-rail{display:none}.crumbs{font-size:13px;color:var(--ink-30);margin-bottom:14px;font-family:var(--font-mono)}.crumbs button{background:none;border:none;cursor:pointer;font:inherit;color:var(--brand)}.article-body h1{font-size:clamp(26px,4vw,34px);font-weight:700;letter-spacing:-.02em;line-height:1.15}.article-meta{margin-top:8px;font-family:var(--font-mono);font-size:12px;color:var(--ink-30)}.article-prose{margin-top:22px;max-width:68ch}.article-prose p{font-size:16px;line-height:1.65;color:var(--ink-88);margin-bottom:16px}.article-prose strong{color:var(--ink);font-weight:600}.callout{border-left:3px solid var(--success);background:var(--surface-2);border-radius:12px;padding:16px 18px;margin:22px 0}.callout .callout-title{font-family:var(--font-mono);font-size:12px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--success);margin-bottom:6px}.callout .callout-body{font-size:14px;line-height:1.55;color:var(--ink-88)}.steps{list-style:none;margin:22px 0;padding:0;display:flex;flex-direction:column;gap:14px}.steps li{display:flex;gap:14px;align-items:flex-start}.step-num{flex:none;width:28px;height:28px;border-radius:9999px;background:var(--surface-2);border:1px solid var(--ink-8);display:flex;align-items:center;justify-content:center;font-family:var(--font-mono);font-size:13px;font-weight:700;color:var(--ink-88)}.step-text{font-size:15px;line-height:1.55;color:var(--ink-88);padding-top:3px}.code-chip{display:inline-block;font-family:var(--font-mono);font-size:13px;background:var(--surface-2);border:1px solid var(--ink-8);border-radius:8px;padding:1px 7px;color:var(--ink)}.helpful{margin-top:40px}.helpful .helpful-q{font-family:var(--font-mono);font-size:12px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-30);margin-bottom:10px}.helpful .helpful-btns{display:flex;gap:10px}.vote-btn{min-width:72px;padding:10px 18px;border-radius:9999px;background:var(--surface-1);border:1px solid var(--ink-8);color:var(--ink-88);font:inherit;font-size:14px;font-weight:600;cursor:pointer;transition:border-color .15s ease,color .15s ease}.vote-btn:hover{border-color:var(--ink-12)}.vote-btn.selected{border-color:var(--brand);color:var(--brand)}.helpful .helpful-thanks{display:none;margin-top:10px;font-size:13px;color:var(--ink-50)}.helpful.done .helpful-thanks{display:block}.escape{margin-top:28px;display:flex;align-items:center;gap:16px;flex-wrap:wrap;padding:18px 20px;background:var(--surface-2);border-radius:16px}.escape .escape-grow{flex:1;min-width:200px}.escape .escape-title{font-size:14px;font-weight:600;color:var(--ink)}.escape .escape-desc{font-size:13px;color:var(--ink-50);margin-top:2px}.ask-screen{max-width:720px;margin:0 auto;padding-top:24px}.ask-screen .ask-head{text-align:center}.ask-screen .ask-head h1{font-size:clamp(26px,4vw,34px);font-weight:700;letter-spacing:-.02em}.ask-screen .ask-head p{margin:10px auto 0;max-width:50ch;font-size:14px;line-height:1.5;color:var(--ink-50)}.ask-exchange{margin-top:26px;display:flex;flex-direction:column;gap:14px}.you-asked{background:var(--surface-2);border-radius:16px;padding:16px 18px}.you-asked .ya-label{font-family:var(--font-mono);font-size:12px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-30);margin-bottom:6px}.you-asked .ya-q{font-size:16px;line-height:1.5;color:var(--ink-88)}.ask-answer{background:var(--surface-1);border:1px solid var(--ink-8);border-radius:20px;box-shadow:var(--shadow-card);padding:22px}.ask-answer .aa-head{display:flex;align-items:center;gap:10px;margin-bottom:14px;font-family:var(--font-mono);font-size:12px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-30)}.ask-answer p{font-size:16px;line-height:1.6;color:var(--ink-88);margin-bottom:12px}.ask-sources{margin-top:16px}.ask-sources .src-label{font-family:var(--font-mono);font-size:12px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-30);margin-bottom:8px}.src-chips{display:flex;flex-wrap:wrap;gap:8px}.src-chip{background:var(--brand-subtle);color:var(--brand);border:none;cursor:pointer;font:inherit;font-size:13px;font-weight:500;border-radius:9999px;padding:8px 14px;transition:filter .15s ease}.src-chip:hover{filter:brightness(.96)}.ask-note{margin-top:26px;display:flex;align-items:center;gap:16px;flex-wrap:wrap;padding:16px 18px;background:var(--surface-2);border-radius:16px}.ask-note .an-grow{flex:1;min-width:200px}.ask-note .an-title{font-size:14px;font-weight:600;color:var(--ink)}.ask-note .an-desc{font-size:13px;color:var(--ink-50);margin-top:2px}.ask-input{margin-top:22px;display:flex;gap:10px}.ask-input .support-search{flex:1}.contact-screen{max-width:560px;margin:0 auto;padding-top:24px}.contact-screen .contact-head{text-align:center}.contact-screen .contact-head h1{font-size:clamp(26px,4vw,34px);font-weight:700;letter-spacing:-.02em}.contact-screen .contact-head p{margin-top:8px;font-size:14px;color:var(--ink-50)}.contact-card{margin-top:22px;background:var(--surface-1);border:1px solid var(--ink-8);border-radius:20px;box-shadow:var(--shadow-card);padding:24px}.contact-form{display:flex;flex-direction:column;gap:18px}.field label{display:block;font-family:var(--font-mono);font-size:12px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-30);margin-bottom:8px}.field .control{width:100%;background:var(--surface-2);border:1px solid var(--ink-8);border-radius:12px;min-height:48px;padding:12px 14px;font:inherit;font-size:15px;color:var(--ink-88);outline:none}.field .control::placeholder{color:var(--ink-30)}.field .control:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-glow-soft)}textarea.control{min-height:128px;resize:vertical;line-height:1.5}.select-wrap{position:relative}.select-wrap svg{position:absolute;right:14px;top:50%;transform:translateY(-50%);pointer-events:none;color:var(--ink-30)}select.control{appearance:none;-webkit-appearance:none}.diag-note{display:flex;align-items:center;justify-content:space-between;gap:14px;width:100%;text-align:left;padding:12px 14px;background:var(--surface-2);border:1px solid var(--ink-8);border-radius:12px;font:inherit;font-size:13px;color:var(--ink-60);line-height:1.45;cursor:pointer}.diag-note .diag-text{flex:1}.diag-switch{flex:none;width:44px;height:26px;border-radius:9999px;background:var(--ink-12);position:relative;transition:background .2s ease}.diag-switch:after{content:"";position:absolute;top:3px;left:3px;width:20px;height:20px;border-radius:9999px;background:var(--always-light);box-shadow:var(--shadow-card);transition:transform .2s ease}.diag-note[aria-checked=true] .diag-switch{background:var(--brand)}.diag-note[aria-checked=true] .diag-switch:after{transform:translate(18px)}.contact-submit{width:100%;margin-top:2px}.contact-alt{text-align:center;margin-top:16px;font-size:13px;color:var(--ink-30)}.contact-alt a{color:var(--brand)}.contact-sent{display:none;text-align:center;padding:32px 24px}.contact-sent.show{display:block}.sent-check{width:52px;height:52px;border-radius:9999px;background:var(--status-success-muted, var(--surface-2));color:var(--success);display:flex;align-items:center;justify-content:center;margin:0 auto 14px}.contact-sent h2{font-size:18px;font-weight:700}.contact-sent p{font-size:14px;color:var(--ink-50);margin:8px 0 18px}@keyframes supRise{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}.stagger>*{opacity:0;animation:supRise .3s cubic-bezier(.22,.61,.36,1) forwards}.stagger>*:nth-child(1){animation-delay:0ms}.stagger>*:nth-child(2){animation-delay:50ms}.stagger>*:nth-child(3){animation-delay:.1s}.stagger>*:nth-child(4){animation-delay:.15s}.stagger>*:nth-child(5){animation-delay:.2s}.stagger>*:nth-child(6){animation-delay:.25s}@media(prefers-reduced-motion:reduce){.stagger>*{opacity:1;animation:none}.cat-card:hover{transform:none}}@media(min-width:640px){.cat-grid{grid-template-columns:repeat(2,1fr)}}@media(min-width:1024px){.cat-grid{grid-template-columns:repeat(3,1fr)}.support-article{grid-template-columns:240px minmax(0,1fr);gap:44px}.article-rail{display:block;position:sticky;top:96px;align-self:start}.article-rail .rail-label{font-family:var(--font-mono);font-size:12px;font-weight:600;letter-spacing:.05em;color:var(--ink-30);margin-bottom:12px}.article-rail nav{display:flex;flex-direction:column;gap:2px}.article-rail button{display:block;width:100%;text-align:left;background:none;border:none;cursor:pointer;font:inherit;font-size:14px;color:var(--ink-60);padding:10px 14px;border-radius:10px;transition:background .12s ease,color .12s ease}.article-rail button:hover{background:var(--surface-2)}.article-rail button.on{background:var(--brand-subtle);color:var(--brand);font-weight:600}}